Operations

A load picked up for the return trip after making a delivery, helping to generate revenue on what would otherwise be deadhead miles.

A legal document issued by a carrier that details the type, quantity, and destination of goods being transported, serving as a receipt and contract.

Driving a truck with an empty trailer, typically after completing a delivery and traveling to pick up the next load, generating no revenue while incurring operating costs.

Time a truck and driver are held at a shipper or receiver beyond agreed free time (usually 2 hours), resulting in hourly detention charges to compensate for lost productive time.

The coordination and management of drivers and loads, including assigning freight, planning routes, tracking shipments, and communicating with drivers throughout the transportation process.

A freight operation where a driver drops off one trailer and immediately hooks to another pre-staged trailer at the same facility, eliminating wait time for loading/unloading.

An online marketplace where shippers, brokers, and carriers post and search for available freight loads and trucks to negotiate and book transportation services.

A third-party worker hired to load or unload freight at warehouses, typically paid by the driver or carrier and then reimbursed by the shipper or receiver.